Globally, the finest institutions—4- and 5-star hotels and Michelin restaurants—expect their public-facing employees to have achieved B1 level (preferably B2) and their executives are all at C1+ levels. Even housekeepers and porters are expected to have basic conversational English.
Our programs are designed for both tourism professionals and hotel & hospitality staff, ensuring practical, workplace-ready English. Staff develop essential communication skills for hotels, restaurants, catering, and tourism services.
+ Lincoln Advanced Training for Tourism Professionals
This innovative program equips tourism professionals with the English skills needed to communicate confidently with international visitors, handle bookings and itineraries, and promote destinations and services. Learners progress through levels A2-B2 using English for International Tourism (Pearson), which provides practical, real-world tourism scenarios at each stage.
Learning Outcomes
- Confidently interact with international tourists
- Manage travel and tourism services professionally
- Promote destinations, services, and experiences effectively
+ Lincoln Advanced Training for Fine Hotels & Resorts Staff
This advanced and exclusive program is tailored for staff members at fine hotels, restaurants, and catering compaies, from entry-level roles to management. Learners build essential communication skills for guest interaction and service excellence using Be My Guest (Cambridge), and English for the Hotel Industry and Catering (Oxford).Training goal is advanced preparation for iTEP and Pipplet exams.
Learning Progression Path
A1: Be My Guest – Cambridge University Press
A2 – B1: English for the Hotel Industry and Catering – Oxford University Press
Training goal is advanced preparation for iTEP and Pipplet exams.
Learning Outcomes
- Communicate professionally with international guests
- Deliver high-quality service using clear, role-appropriate English
- Apply hospitality-specific vocabulary and expressions
- Achieve international certification to demonstrate professional proficiency
