How to successfully handle goal setting, providing feedback, coaching and managing underperforming colleagues as an office manager.

Reduce stress, understand others, improve relationships, and make better decisions. This course will take care of your most empathic side

Apply effective communication skills to collaborate effectively and resolve conflict

Help employees develop new skills and reduce unproductive behaviors that hold your team back

Apply managerial coaching skills to develop more effective employees an team

Use a collaborative process to analyze and solve problems for teams and clients

Deliver on time, within budget and to your client’s satisfaction

Identify and use key behaviors to keep employees engaged

Learn to listen, to negotiate, and to succeed in your critical relationships

Use consultative skills to negotiate collaborative buying decisions. This workshop is aimed at the sales manager trying to upgrade and develop their professional approach with tried international practices

Help customers move forward with the buying process by dealing effectively with objections. One module from the “Consultative Selling Skills” workshop is included

Achieve mutually satisfying outcomes through negotiations with clients and other professionals

Enhance your customers’ experience in the digital world by building effective strategic plans

Presentations can make or break a whole body of work. Learn how to present yourself with professional body language conveying the appropriate energy and message to various audiences

Learn everything about your job as a retail sales professional for an excellent performance on customer experience

Presentations can make or break a whole body of work. Learn how to present yourself with professional body language conveying the appropriate energy and message to various audiences

Apply etiquette standards to a variety of business situations

Enhance communication with colleagues and clients

Overcome cultural barriers and grow a diverse and healthy business environment

Create a positive impact of your organization from the first conversation. Learn crucial skills from a front desk professional

Write efficiently in English to create impactful messages that elicit action

Write clear professional emails to get the job done

Prioritize work. Reduce time wasters. Stop procrastinating. Get more done.

How to successfully handle goal setting, providing feedback, coaching and managing underperforming colleagues as an office manager

In this program. Managers will learn to identify ways to do work more efficiently

Learn to work more effectively together and concentrate your efforts on producing high-quality work.