Project Management
Deliver on time and within budget to your client’s satisfaction.
Objectives:
- Increase project productivity and efficiency
- Secure maximum team participation and commitment
- Facilitate effective and efficient communication on the project team
- Deliver superior results and achieve success
Performance Management
A manager’s success depends on goal setting, providing feedback, and coaching underperforming colleagues.
Objectives:
- Improve leaders’ ability to equip their team to meet targets
- Gain tools to increase awareness of emotions of self and others
- Manage time more effectively in meetings and on projects
- Improve communication between managers and employees
Emotional Intelligence at Work
Reduce stress, improve work relationships, and make better business decisions.
Objectives: Use practical tools to achieve the following benefits:
- Reduced stress
- Improved communication and collaboration skills
- Better decision-making
- Creative and innovative solutions to problems
Moving from Conflict to Collaboration
Apply effective communication skills to collaborate effectively and resolve conflict.
Objectives: Participants will achieve the following benefits:
- Learn to identify your conflict resolution style and the styles of others
- Develop confidence to manage conflicts effectively
- Use communication skills and strategies for successful conflict resolution
Feedback to Boost Employee Performance
Use feedback to help employees develop new skills and reduce unproductive behaviors.
Objectives: Participants will achieve the following benefits:
- Reinforce positive behaviors to motivate employees to increase performance
- Confidently give developmental feedback to reduce unproductive behavior
- Use a collaborative problem-solving approach when giving developmental feedback
Management Coaching Skills
Apply proven coaching skills to develop more effective employees and teams.
Objectives:
- Understand the role of a coach and how managers can use coaching
- Use the GROW coaching model to effectively develop employees
- Apply listening and communication skills to coaching conversations
Collaborative Problem Solving
One of the most valuable contributions employees make is analysing and solving the problems of clients, customers and stakeholders.
Objectives:
- Use a structured process for identifying and defining problems
- Apply techniques for analysing problems, their root cause and impact
- Use creative thinking techniques for identifying solutions
Teamwork & Team Building
We work in teams because we accomplish tasks more effectively working together rather than working separately.
Objectives:
- Apply strategies for moving teams through stages of team development
- Diagnose your own team and determine strategies for continuous improvement
- Create plans to strengthen the cohesion and effectiveness of your own team