Project Management

Deliver on time and within budget to your client’s satisfaction.


  • Increase project productivity and efficiency
  • Secure maximum team participation and commitment
  • Facilitate effective and efficient communication on the project team
  • Deliver superior results and achieve success

Performance Management

A manager’s success depends on goal setting, providing feedback, and coaching underperforming colleagues.


  • Improve leaders’ ability to equip their team to meet targets
  • Gain tools to increase awareness of emotions of self and others
  • Manage time more effectively in meetings and on projects
  • Improve communication between managers and employees

Emotional Intelligence at Work

Reduce stress, improve work relationships, and make better business decisions.

Objectives: Use practical tools to achieve the following benefits:

  • Reduced stress
  • Improved communication and collaboration skills
  • Better decision-making
  • Creative and innovative solutions to problems

Moving from Conflict to Collaboration

Apply effective communication skills to collaborate effectively and resolve conflict.

Objectives: Participants will achieve the following benefits:

  • Learn to identify your conflict resolution style and the styles of others
  • Develop confidence to manage conflicts effectively
  • Use communication skills and strategies for successful conflict resolution

Feedback to Boost Employee Performance

Use feedback to help employees develop new skills and reduce unproductive behaviors.

Objectives: Participants will achieve the following benefits:

  • Reinforce positive behaviors to motivate employees to increase performance
  • Confidently give developmental feedback to reduce unproductive behavior
  • Use a collaborative problem-solving approach when giving developmental feedback

Management Coaching Skills

Apply proven coaching skills to develop more effective employees and teams.


  • Understand the role of a coach and how managers can use coaching
  • Use the GROW coaching model to effectively develop employees
  • Apply listening and communication skills to coaching conversations

Collaborative Problem Solving

One of the most valuable contributions employees make is analysing and solving the problems of clients, customers and stakeholders.


  • Use a structured process for identifying and defining problems
  • Apply techniques for analysing problems, their root cause and impact
  • Use creative thinking techniques for identifying solutions

Teamwork & Team Building

We work in teams because we accomplish tasks more effectively working together rather than working separately.


  • Apply strategies for moving teams through stages of team development
  • Diagnose your own team and determine strategies for continuous improvement
  • Create plans to strengthen the cohesion and effectiveness of your own team