Leading with Emotional Intelligence

by | 04.12.2021

Facilitators: Josh Miekley and Anjeza Kelmendi
Language: Albanian
Course Cost: 140 Euros. Includes lunch & two coffee breaks. See below for Coaching.
Date: May 18 Location: Lincoln Center Blloku

Confirm registration with Irisa Bardhi at ibardhi[@]lincoln.org.al or 068.436.4431

The most up-to-date research shows that managers who consistently use Emotional Intelligence competencies have more productive employees and more effective long-term relationships. Emotionally-intelligent managers inspire others. They manage conflict more effectively. And they create an environment where creativity flourishes.

During the pandemic, managers have faced unprecedented levels of anxiety, fear and sadness in employees and clients. Emotional Intelligence is needed now more than ever.

Learning Objectives:

This course is designed to equip participants with insights and tools to:

  • be more self-aware of their emotions, particularly anger and anxiety
  • control their emotions when working with others
  • influence the emotions of others
  • make better decisions
  • discover creative and innovative solutions to problems
  • increase recognized leadership capacity
Anjeza Kelmendi

Anjeza Klemendi

HR Consultant. Executive Coach. Trainer

Anjeza Kelmendi has significant experience as a business sector manager for multiple banks and the Human Resources Director for multiple organizations including the Balfin Group. At Balfin, she founded and led a training academy that provided training for over 300 managers from 30 different companies. Ms. Kelmendi provides coaching, consulting and training in Human Resources, management and other areas. She has a Masters in Business Administration.

Josh Miekley

Josh Miekley

Executive Coach. Consultant. Trainer

Josh Miekley manages Lincoln Business Solutions at the Lincoln Centers of Albania. During his career in Albania, Mr. Miekley managed teams in customer care and product development successfully delivering projects. Mr. Miekley has delivered training in project management, performance management, productivity, sales, and communication to banks, telecommunications, and governmental clients.
He has spent over a decade in teaching and training teachers and professionals in the US, Albania and Kosovo. Mr. Miekley has a Master's in Education from the University of Cincinnati. He is fluent in Albanian.

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