Communication Skills & Conflict Management

by | 10.21.2019

How can you enhance your communication skills?

What skills will help you resolve conflict?

If you are interested to answer these questions then this course is the right choice for you.

The Art of Skillful Conversation

What are the benefits?

When participants apply skills for effective communication and conflict management, they will achieve:

  • Higher quality outcomes from conversations: customers are more satisfied, deadlines are met, and solutions are more effective
  • Reduced frustration and wasted time from unproductive conversations

Course duration: seven hours. 9:00am-4.30pm

Course location: Lincoln Center 2, Blloku, Rruga Ismail Qemali, nr. 33

Cost: 100 Euro per participant. Includes lunch and two coffee breaks

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