Strategy
Human Resources & Organization
Mystery Shopping
Strategy
Strategy Development
Market Research
Risk Assessment
Balance Scorecard
Human Resources & Organization
360 Assessment
Executive Coaching
Team Assessment & Coaching
Board Effectiveness
Employee Engagement
Structure for Success
Includes services in the following areas:
- Design of work processes
- Debt collection procedures
- Cash management procedures
- Reporting procedures
- Human Resources Manual Design
- Design of Job descriptions
- Creating Work Contracts
- Written Code of ethics
- Coaching for organizational leaders
Mystery Shopping
Here's what we know: Every interaction with your customer matters.
From the moment they walk into your doors and are greeted to the moment they ask a sales rep about a product to the moment they walk away with a product in hand.
The way sales reps smile, make eye contact, connect with your clients and respond to objections are all part of the sales process.
And can be the difference between someone becoming a life-long customer and the same person choosing to leave and walk down your competition.
Want to find out how well your sales reps are doing?
Contact us.